Cover – comprehensive, value for money 

(11/01/2000)


‘True lifetime protection with no compromise’

With the combined experience of the Pinnacle Pet Healthcare team and the resources of the Pinnacle Group, market leading pet insurance cover has been designed and is supported by cutting edge systems run on Oracle platforms.

Comprehensive, lifetime veterinary cover with the full benefit topped up or increased every year when the cover is renewed – no matter how much has been claimed or however many claims have been made.

Pinnacle Pet Healthcare will always offer to renew a policy – renewal is not ‘at the discretion of the insurer’.

Pinnacle Pet Healthcare will not routinely apply exclusions at renewal – the only exclusions would be for conditions pre-dating the inception of the insurance.

Pinnacle Pet Healthcare cover does not reduce as pets become older.

Most importantly, Pinnacle does not restrict the time for which chronic or on-going conditions can be claimed – i.e. 12 months then excluded

Policies comprise a full range of supplementary benefits - including TPL, boarding fees or home care with a friend for the pet if the owner is ill, equitable amounts for owners of dogs and cats in the event of holiday cancellation due to the pet and premium waiver 1

Claims are paid quickly, usually within 72 hours of receipt. Preference is by BACS payment directly into the vet’s bank account or directly into the owner’s account. Cheques can be cut if required.

For clarity, the excess is a single fixed amount per condition per year – no matter how large the final bill or how many claims for the condition have been submitted.